Shipping + Returns

Shipping: We currently ship via USPS and all prices are calculated by weight. If you would like to pick up your product in store, simply email us at patrick@fox-naturals.com or give us a call to make special arrangements.

Packing Material: We use 100% biodegradable packing peanuts that dissolve in water.  They make for good fertilizer and can even be placed in a compost bin! Rest assured you are not contributing to any additional waste.

Returns: To return an item, please email us at patrick@fox-naturals.com to obtain authorization. After receiving confirmation, please send back the item with original packaging to the following address:

Fox Naturals
619 Wealthy St Se Ste A
Grand Rapids, MI 49503

Please note, you will be responsible for all return shipping charges. We strongly recommend using a trackable method for your return.

After receiving your return and inspection, we will process your exchange. Please allow 5-7 days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us as soon as possible via email at patrick@fox-naturals.com.

Last updated October 8th 2018