Shipping Policies

Shipping: We currently ship via USPS and all prices are calculated by weight.

Free in store pick up: We offer free in store pick up in Grand Rapids!  Simply use discount code "PICKUP" at checkout and we will place your order on hold until you can swing by.


Refunds: If your product arrives broken due to shipping, simply snap a picture and contact us at so that we may promptly send you a new product.  If your product does not work for you, contact us to consult about your skin and potentially swapping for a new product.  Unfortunately at this time we do not offer refunds.

Packing Material: We use 100% biodegradable packing peanuts that dissolve in water.  They make for good fertilizer and can even be placed in a compost bin!